Monday, September 11, 2017

SalesMantra CRM : A Leader In CRM Industry

SalesMantra is a leader in CRM Industry for B2B companies that look forward to increasing sales for your organization by more than 50%. Have a look at below case study:

In the month of June, we got an invitation from one of the contacts for a fair in Pragati Maidan, where he was exhibiting his products. We went to the fair on the dates defined in the exhibition & met him. There were around 400 visiting cards dropped by all visitors at his store. We were happy to see so many inquiries in the exhibition. To our curiosity, we asked him on how he plans to work on the data collected through the cards. He had no clue on what to do with it.

We gave him a solution with SalesMantra CRM Software where he could manage and monitor progress of each lead. He found that solution interesting and bought 2 licenses. When we met for the training after a month he was overjoyed because he had received a business of more than a Crore in just a month.

He told us about the fast action and monitoring he had done through the usage of SalesMantra. He was able to reply to all inquiries in just a fraction of seconds without any hassles of creating quotation, etc

Profit can be maximized by using SalesMantra and decreasing response time of sales team towards the inquiries.

Companies are getting benefited by using SalesMantra and reducing their employee expenses by 20%. It's a simple tool with android based app to ease the use and increase productivity.

Tuesday, June 13, 2017

What Is CRM (Customer Relationship Management) Software?

Customer relationship management (CRM) alludes to practices, methodologies and advancements that organizations use to oversee and dissect customer communications and information all through the customer lifecycle, with the objective of enhancing business associations with customers, helping with customer maintenance and driving deals development. CRM systems are intended to order data on customers crosswise over distinctive stations - or purposes of contact between the customer and the organization - which could incorporate the organization's site, phone, live talk, post office based mail, showcasing materials and online networking. CRM software can likewise give customer confronting staff nitty gritty data on customers' close to home data, buy history, purchasing inclinations and concerns.


History of CRM

CRM systems were the must-have items at the tallness of the Internet rise in 2000/2001. There took after a couple of years of disappointment as costly systems were late and after that neglected to convey the outcomes to meet the raised desires of the customers. The Gartner Group, a US firm of experts, have a Hype Cycle diagram demonstrating the customary example of a moderate begin, trailed by unjustified elation, down to disappointment and back to a level of feasible rational soundness.

What Is CRM Software?

Online CRM Software, or customer relationship management, alludes to software that lets organizations track each communication with present and future customers. Despite the fact that the product abilities can change contingent upon which supplier you're utilizing, the product itself is typically just alluded to by the acronym, CRM. Most CRMs will have highlights for monitoring prospect and customer names, messages, and telephone numbers. Others can track telephone calls, log messages sent to prospects, and monitor prospects' online networking bolsters. More progressed and complex ones can pivot prompts the right deals reps and log communications with customer support groups.

Do You Need a CRM System? 

CRM software is intended to offer organizations meet the general objectives of customer relationship management (some assistance with seeing Webopedia's CRM definition). Today's CRM software is profoundly adaptable and adjustable, permitting organizations to increase noteworthy customer bits of knowledge with a back-end expository motor, view business opportunities with prescient examination, streamline operations and customize customer management taking into account the customer's known history and former collaborations with your business. CRM software India is regularly used to deal with a business-customer relationship; however CRM software systems are likewise utilized as a part of the same approach to oversee business contacts, customers, contract wins and deals leads.