Sales Mantra CRM Software: Changing the Face of Sales Force

You have worked very hard to build your business, most lovingly and painfully, and you naturally aspire to grow at faster pace each day. You are aware that the business is all about Acquire - Service - Retain! The goal of most of the businesses is to make a profit by Acquiring, Servicing and Retaining customers (A-S-R). Worried About? Lead Generation Lost Revenue due to Employee Attrition Follow up Missed-Opportunity Lost Effective Allocation of Complaints Increased Competition Non Viable Service Contracts AMC / Warranty / Consumable Tracking ... Give us a chance to explain you: Why do you need  SalesMantra -  CRM  ? What priority you should give to CRM? Let’s explain what you need to know, and know if CRM is needed at your company. These questions can determine your CRM needs: How many prospecting follow-ups do your sales reps make each day? Does everyone who communicates with a customer knows what their coworkers said to them or did for them? Is all customer

“ INCREASE YOUR SALES AND PROFITS WITH EXISTING SALES TEAM”  WITHIN A VERY SHORT PERIOD OF IMPLEMENTATION THROUGH OUR UNIQUE SOFTWARE CALLED   “SALES MANTRA ”. The results happen through your close interaction with the sales people, fully knowing what he is doing and giving your valuables inputs, wherever necessary, to bring him on course, through the software: Ready to use Software, available on web, anytime-anywhere-with no additional hardware, software User based nominal charges Real time reporting Some key reports which can be generated with “SalesMantra” which you can view on daily weekly or monthly basis are: Sales Followup Report: To know what your sales person has done (phones, visits, mails etc) Sales Funnel report: To know the status of the sales call of the sales person (location-wise, branch-wise) Sales Projection : To project the sales on a monthly basis Quotation Report: To know how many quotations have been sent.

The length of the sales cycle and difficulty closing the pipeline were pinpointed as the biggest challenges for sales: S. No. Challenges Solution 1 High turnover of sales people: Loss of sales opportunities if Sales Rep quits his job Attrition in sales force can be managed without loss of business as system having track of each and every sales opportunities including the status of each call and could conveniently switch responsibilities to someone else to take them forward 2 No of days spent by a sales recruit to get into the sales process. Sales rep could get into the sales process day 1 3 Multiple approach to a prospect by different divisions/ sales teams within the organization. Person / location specific way of maintaining sales data Multiple approach to a prospect by different divisions/

If you wonder why CRM is necessary for any business in developed or seed stage, the answer is really simple. Whatever business you are into, it will be difficult for you to grow it economically unless you have a group of happy customers and for any business to succeed customer's satisfaction is a must. As Mahatma Gandhi quoted "Customer is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it." As it reflects from his saying that keeping the Customer's satisfied and happy should be the main purpose for any Business, yet CRM is not a priority task for many companies today. But why is it so? First all we should understand the true meaning of CRM. So what is CRM? Customer Relationship Management (CRM) is a procedure of understanding their niche Customer's group and to respond to them more effectively and most important quickly and also fulfilling their desires at times instantly. Like all other modern day use

CRM as the term itself indicates  Customer Relationship Management  Or We say “ Customer Remains Mine ” always. In today challenging world the market trends are changing herculean pace, markets are becoming more and more customer oriented and competitive. Question : Have we ever noticed the fact why customers are important to us? Answer can be, because customers pay for our food, our living and existence of our business. Question : Ever noticed, why customers switch to other option if not taken care properly? “Not taken care properly, in this competitive market there are enormous options available. They can switch to some of our competitors. Customers are like fission reaction one good customer opens the path to several customers and opportunities are only converted into healthy business, better the relationship much better path to growth. Same applies either way also, an irate customer takes few more with them, so making a customer rejoiced should be our main aim in to

Customer Relationship Management concerns the relationship between the organization and its customers. Customers are the lifeblood of any organization and CRM help to manage them in an effective way. Why manage customers? Customers are the usual source of income for an organization. Customers are also an exceptional source of information - information which is vital to enable a business to succeed; i.e. giving customers what they want. Pareto's Law  is commonly known as the 80:20 rules. Typically in any organization: 20% of customers account for 80% of your turnover 20% of customers account for 80% of your profits 20% of customers account for 80% of your service and supply problems It is important to know is which customers fit into which category and then to manage them accordingly. Managing customers entails: knowing what customers want and need - which enables you to focus your production and service efforts knowing which products or cust